Privacy Policy

1. Introduction

Welcome to Kipeteu.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom soft toy manufacturing services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Place an order for custom soft toys
• Create an account on our website
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your custom toy orders
• Managing your account and providing customer support
• Sending order updates and tracking information
• Improving our products and services
• Sending marketing communications (with your consent)
• Complying with legal obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage systems

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Provide personalized content
• Improve website functionality

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service-related assistance, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us for removal.